Merrell exists to share the simple power of being outside. We believe the trail is for everyone.
Our goal is to provide thoughtfully designed, rigorously tested products that over-deliver on performance, versatility, and durability.
DAS: There are certain locations in the world where the shipping carriers charge extra fees to deliver packages to these locations. These fees are called DAS (Delivery Area Surcharge) and are usually charged by the carrier in areas that are less accessible for pickups and deliveries.
COS: There are certain cases where the shipping carriers charge extra fees to deliver packages that exceed certain dimensions or weight. These fees are called COS (Courier Oversize Surcharge).
Handling time: Our handling time is 1-3 business days after the payment has been received.
Import Fees: Any customs or import duties are charged once the parcel reaches its destination country must be paid by the recipient of the parcel. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country. You can contact your local customs office for further information.
For some countries, we calculate Duty VAT, Taxes, etc. following the laws and import regulations of the destination country. These fees are calculated based on destination, item type, and country of origin, manufacture or assembly.